Privacy Policy

This Privacy Policy describes how brunngasse.org collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. This policy explains what information we gather, how we use it, and the rights you have regarding your personal data.

Information We Collect

We collect various types of information to provide you with effective retirement coaching and post-career wellbeing services. This includes personal details you provide when registering for our coaching programs, such as your name, email address, phone number, and date of birth. We also collect information about your retirement goals, career history, and personal circumstances to tailor our coaching services to your specific needs.

When you interact with our website and services, we automatically collect usage data, including your IP address, browser type, pages visited, and the time spent on our platform. This information helps us understand how you use our services and identify areas for improvement. We also use cookies and similar tracking technologies to enhance your browsing experience and personalize content recommendations based on your interests and needs.

• Account registration information (name, email, phone, date of birth)
• Retirement and career-related personal data
• Usage analytics and browsing behavior
• Communication records and coaching session notes
• Cookie data and device identifiers

How We Use Your Information

We use the information we collect to deliver personalized retirement coaching services, helping you with goal setting, identity rebuilding after career transitions, and emotional resilience development. Your data enables us to create customized coaching plans that address your specific post-career wellbeing needs and life stage considerations.

We also use your information to communicate with you about our services, provide support, and send updates about new programs or resources relevant to retirement transition. Your data helps us improve our coaching methodologies and develop new services that better serve the 45+ demographic in Switzerland. We analyze usage patterns to optimize our platform and ensure you receive the most relevant guidance for your retirement journey.

Your Rights

You have important rights regarding your personal information. You can request access to the data we hold about you, and we will provide it in a clear, understandable format within 30 days of your request. If you believe any of your information is inaccurate or incomplete, you have the right to request corrections to ensure your profile accurately reflects your circumstances and preferences.

You may request deletion of your personal data, and we will remove it from our active systems, except where we are required to retain it for legal or contractual reasons. You can withdraw consent for specific data processing activities at any time. To exercise any of these rights, please contact us using the information provided below. We will respond to all requests in compliance with Swiss data protection regulations.

Cookies and Tracking Technologies

We use cookies to enhance your experience on our website and provide personalized coaching recommendations. Essential cookies are necessary for the platform to function properly, enabling features like account login and secure data transmission. Performance cookies help us understand how you interact with our services, allowing us to optimize the coaching experience and identify areas where we can provide better support for your retirement transition.

Preference cookies remember your settings and choices, so you don't need to reconfigure them each time you visit. Marketing cookies help us understand which retirement and wellbeing topics interest you most, enabling us to tailor communications about relevant coaching services. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect your ability to use some features of our platform.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, and disclosure. Your data is encrypted during transmission and stored on secure servers with restricted access. We regularly review and update our security protocols to ensure your sensitive retirement and wellbeing information remains protected.

Our team members who handle your data are trained in data protection and privacy principles. We conduct regular security audits and maintain strict confidentiality agreements with all service providers who access your information. While we strive to maintain the highest security standards, no system is completely immune to breaches, and we recommend you maintain secure passwords and contact us immediately if you suspect any unauthorized access to your account.

Data Retention

We retain your personal information for as long as necessary to provide our coaching services and fulfill the purposes outlined in this policy. Coaching session notes and goal-setting documents are maintained throughout your engagement with our programs and for a reasonable period afterward to support your continued progress. Usage and analytical data are typically retained for 24 months to help us improve our services.

If you request deletion of your account, we will remove your personal information within 30 days, except where legal requirements or legitimate business purposes require longer retention. We will inform you of any extended retention periods and the reasons for keeping your data. You can contact us at any time to discuss the retention of your specific information.

Third-Party Services

We may share your information with trusted service providers who assist us in delivering coaching services, including communication platforms, data analytics providers, and payment processors. These third parties are contractually obligated to maintain the confidentiality of your information and use it only for the purposes we specify. We carefully select partners who share our commitment to data protection and privacy.

We do not sell or rent your personal information to third parties for marketing purposes. We only share your data when necessary to provide our services or when required by law. If we engage new service providers, we will update this policy and notify you of any significant changes that might affect your privacy.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last updated" date and, where appropriate, by sending you an email notification. We encourage you to review this policy regularly to stay informed about how we protect your information. Your continued use of our services following any policy changes constitutes your acceptance of the updated terms.